Faq’s
Frequently ask questions.
Common Questions
Most Popular Questions
At Checkealos we want to bring technology to all people, regardless their technological level. The market is becoming more digital every day so we work with companies to design and create the best experience for you, their customers, eliminating possible frustrations when buying shoes in your favorite online store, booking a hotel or checking the phone bill from your company’s app.
The projects we launch allow us to know and analyze how you behave with digital products (websites, apps, video games, smart tv…) of these companies and to know what you expect from them in order to adapt these products to your preferences.
Desktop (computer) usability tests: For this type of project you do not need to install anything on your computer. You just have to click on “Start recording” in order to give permission to share your full screen and activate the permissions of your microphone.
The recorder only captures the voice and screen, does not have access to the camcorder, so your image will not be captured. For the video to be generated and uploaded correctly, the computer must have a capacity of at least 2GHz processor, sufficient free space (at least 4GB), a good internet connection and the microphone working properly. Try to keep as few applications and windows as possible open during this process. On the other hand, and to take into account when your are going to do your projects, is that the compatible browsers that allow you do them are Google Chrome, Mozilla Firefox and Internet Explorer
Mobile/Tablet usability tests: As in the previous case, you need to make sure you have at least 2 GB of free space on your mobile and that your internet connection is good. For Android devices you need to download the Checkealos app (it also captures only the screen and voice, not your image) from the Play Store (link). For Apple, in each project directed to these devices we will send you the necessary instructions.
Surveys: You don’t need anything special, just access to your Checkealos account from your computer and complete it from the same device.
Smart TV Tests: If you have a smart TV at home, you can participate in these tests. As these tests are so special, we will always tell you what you need at the beginning of each one.
The projects have limited capacity, that is, they are launched with a certain number of places. When the number of users who have accepted the project is equal to the number of places, the project is no longer available. In that case, you can refresh your panel throughout the day to check if any of those users have fallen and again places remain available. Otherwise, nothing happens, more projects will always come!
A Tip: To not lose your place, accept and complete the project as soon as you receive the notification 
Being part of the Checkealos community and being one of our testers is a great way to make an extra income. The amount of the remuneration depends on the type of project, it can range from €2 to more than €50. To ensure maximum security, payments are made via Paypal (if you do not have an account, you can create it here). Payment is received on Fridays, 3 weeks after completion of the project.
Each project is directed to a specific profile, each time a new project is published for the profile you fit in, you will receive a notification to your mail. After that, just log in to your Checkealos panel, from your computer or mobile (depending on the project) and accept it.
The frequency with which you receive projects will depend on your profile and the characteristics of each one. Therefore we encourage you to enter in “My Account” section within your panel and keep updated, as much as you can, the segmentation of your profile.
Each project is launched to a specific profile to ensure that the results are representative. For example, if we are going to test a website that promotes new dental insurance, the profile that can participate in the test will be those people who are interested in acquiring dental insurance. This way we can know what this audience really needs. Therefore, it is very important that you complete as much as possible your profile in your Checkealos panel, the more details we know about you in more projects you will be able to participate.
The projects we launch are collaborations with which you can earn extra money in an interesting and fun way.
We work with the most important companies nationally and internationally in the sectors with the most weight in the economy, therefore remember that in turn you will be collaborating in improving the experience of millions of users like you… Isn’t it fascinating to you that the biggest companies listen to you and take your opinion into account?
Checkealos does not retain any tax on payments. It is your responsibility to fulfill any tax obligations that may arise from the payments you receive from Checkealos.
You will only receive those projects in which your profile matches the search, so in principle you will always be able to perform them.
However, in some projects we filter the profile further with the so-called “qualification questions”. They come out at the beginning of the project once it has been accepted. So, after answering them you may not be able to complete the project because your profile was not the one we were looking for.
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Not at all, don’t worry! Remember that each project is targeted to a specific profile, so you will always have the opportunity to participate
Once the project has been accepted, our advice is to complete it straight away.
Regarding Usability Tests, you have 4 hours since its acceptance to complete the project, otherwise it will be blocked for you and will disappear from your list of available projects so you will not be able to complete it.
On the other hand, regarding Surveys, the time frame is 1 hour since its acceptance and having not completed.
When you accept the project, you must click on “Start recording” in order to give permission to share your full screen and activate the permissions of your microphone. Once this process is done, you just have to click on “Next” to start carrying out the tasks. It is important that you have in mind that the compatible browsers for the video application of Checkealos platform are Google Chrome, Mozilla Firefox and Internet Explorer.
Once the project has started, you will pass the tasks one by one, until you reach the last one. You will then see the “Finish” button, press it to have your video uploaded automatically. This process may take several minutes, don’t do anything until it finishes.
- List of available projects. In this section you will find the details of each project you have available and you will be able to accept them.
- List of completed projects. In this section you will find all the projects you have completed, their status, and their payment date (in case they are not rejected). You can also check your video.
- My Account. From this section you can edit your account as well as complete or update your profile segmentation. You will be able to delete your account if you want it also within this section.
You will only receive those projects in which your profile matches the search, so in principle you will always be able to perform them.
However, in some projects we filter the profile further with the so-called “qualification questions”. They come out at the beginning of the project once it has been accepted. So, after answering them you may not be able to complete the project because your profile was not the one we were looking for.
You can unsubscribe from your panel by accessing the “My Account” tab, scroll down to find the Delete Account button.
You can write us an email to testers@checkealos.com where we will try to answer you as soon as possible or contact us directly through our web chat.